Ever wonder how much time and productivity is wasted because people don’t really know how to use the programs and tools they need to do their jobs?
In today’s business climate, proficiency in basic office software is both expected and assumed. We’re told to leave this detail off our resumes because it’s a given. And as a result, very little energy, if any, is invested in educating staff on how to efficiently and effectively use those programs.
This is a big mistake
When it comes to workplace technology, the majority of us are self-taught. In other words, most of your employees learned these programs out of necessity— and on their own. This system sounds pretty good until you consider that many people are probably only learning basic functionality and on a need to know basis.
To make matters worse, the way you learn to do something the first time is likely the way you will continue to do it year after year, even if it takes you three extra steps.
There are plenty of examples of this phenomenon. Maybe you’re one of them. How did you learn to use the systems you rely on? Was it simply based on whatever you were doing at the moment?
Plenty of hard working professionals have spent a considerable amount of time alone at their desks, sweating it out, trying to figure out how to do certain things. Only to find out later that they had creatively engineered some highly inefficient processes. And then proceed to use them for way too long.
The only consolation here is that these people are not alone. Their fellow co-workers are often using equally cumbersome processes to do some very simple things.
But this doesn’t mean we need to continue the pattern.
Especially at the top
You see, it’s not just employees who are struggling. Sometimes, it’s those at the top. There are plenty of business leaders out there who literally do not know how to use the basic technologies that are integral to the success of their positions and their organizations. Talk about wasted time, energy, and potential!
Those in higher-level positions may have the luxury of passing certain tasks off to others in lieu of learning new technologies. But this isn’t a good long term strategy. It’s more of a short term evasion tactic. And it will eventually become a point of contention for the team.
An investment in training is an investment in your business
Imagine what you could do with a team that was well trained to handle the technologies and systems they need to do their work.
What if everyone on your team wasn’t just semi-competent with your database, CRM, and operating systems— but totally rockin’ them?
- How much time, energy and cash could you save?
- How many stalled projects and process headaches could be avoided?
When your staff knows how to use their tools efficiently, resourcefully and competently, their productivity can’t help but go up.
Why not do everyone a favor and make that possible?
At Raffa, we work with businesses in the greater Maryland, Virginia and Washington, DC area to implement strategic employee benefits plans designed to position them as coveted employers of choice. Whether you’re looking to build a healthy team, lower employee turnover, or recruit and reward executive talent, we can help.
Photo by WaD