RFSI Recognized For White Glove Service!

Raffa Financial ServicesRaffa Financial Services on 03/27/2018

Shout out to Alison Seiler, Matthew Roberts, Jon Zeisler and the great team at Raffa Financial Services for sharing our story with Elizabeth Rome Galentine.  We are proud to be featured in Employee Benefit Advisor Magazine

We spoke with Sharon Tiger about the article and here is what she had to say:

“The culture and people at Raffa Financial Services is something very special.  I’ve never been a part of a team that genuinely cares about our clients and our community and doing the right thing.  They are generous, kind, smart and talented people that come to work every day to make a difference.   

Just last week I learned of another shining example of the caliber of people I call my colleagues.  One of our consultants received a call from an elderly woman who was having a medical emergency.  The woman mistakenly thought she was calling the hospital.  Fortunately for her, while she did not call the hospital, she did reach our consultant, Kate.   Kate explained to the woman that she had the incorrect number, but that she would be happy to try to put her in touch with the hospital.  The woman politely declined.  Several minutes later Kate’s phone rang again and the elderly caller explained that she was all alone with no family and that she would in fact like some assistance in contacting the local hospitals because she wasn’t having any success on her own reaching them.  Kate stayed on the line with her, looked up 3 area hospitals and got her connected to each one.  The woman was not a client, but Kate treated her with the same compassion she would if she were one.

At the end of the call, Kate shared that she felt like she had gained a new friend and done her small part in helping mankind.  Living true to her mantra Kate believes we are all put on this earth to help each other out.  I think we could all use more people like Kate in our inner circle! ”

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